Hah...I got that call a few weeks ago...
I played dumb and told the guy I would allow him access to my PC to fix my problem...
It took him about 20 minutes to figure out he was the one getting scammed...after about the 5th time I managed to screw him up getting access...he figured out I was jerking him around...
I keep telling him the computer would just shut down mysteriously just before he thought he would get access..."wait I need to reboot"..LOL
Pipe him into a live Linux CD on a diskless workstation spare computer, with no admin rights. “Hey man, it’s what I use”!
I have a virtual machine running just for this purpose. If I have time, I play the game. I had one on the phone for almost 30 minutes once before he got PO’d and hung up on me. Its funny they start digging through event logs and stuff. I have like 10 different malware and root kits running on it, it gives them all sorts of fits. it’s hilarious. The most fun part is sitting there giving them erroneous credit card numbers over and over. some catch on faster than others though
Heh; I do the same thing with “Ian”, “Phil”, “Bruce” etc, all of whom have heavy Indian accents and are probably calling from mom’s basement in Calcutta on Bombay.