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Laptop hijacked, need help. (Vanity)
my other computer
| 6-9-16
| me
Posted on 06/09/2016 5:44:36 PM PDT by deoetdoctrinae
click here to read article
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I can post the entire contents of the messages if that will help decipher what is going on. Your help would be GREATLY appreciated.
To: deoetdoctrinae
2
posted on
06/09/2016 5:47:20 PM PDT
by
mylife
(The roar of the masses could be farts)
To: deoetdoctrinae
Hold the button down until it turns off. This is usually about 10 seconds.
IF it is a newer laptop there is a tiny button hidden which you have to do this. The “Big” off button only does a minor shut down.
UNplug your internet cord or find the switch that shuts the computer in to airplane mode if there is one.
What model is it?
One of those should get you to do a hard power off.
It doesn’t sound like it is a ransom wear attack. It’s just a phony warning that took care of a vulnerability and they want you to call in to some Indian scam factory.
To: deoetdoctrinae
Pulling the Battery will give you a hard powerdown.
I had a laptop that would go funny sometimes.
This was the only fix.
4
posted on
06/09/2016 5:50:40 PM PDT
by
Zathras
To: Organic Panic
It is a Toshiba Satellite C55-B5101. I think I’ve had it about 3 years or so.
5
posted on
06/09/2016 5:51:17 PM PDT
by
deoetdoctrinae
(Donate monthly and end FReepathons)
To: deoetdoctrinae
A hard reset, followed by a scan using any reputable anti-virus, *should* fix it.
To: deoetdoctrinae
7
posted on
06/09/2016 5:52:33 PM PDT
by
wally_bert
(I didn't get where I am today by selling ice cream tasting of bookends, pumice stone & West Germany)
To: deoetdoctrinae
Take it to a good local computer shop and they will be able to give it a good cleaning. You’ll be safe and be helping the local economy
8
posted on
06/09/2016 5:54:46 PM PDT
by
The Louiswu
(Yes, I am voting for Donald Trump.)
To: deoetdoctrinae
The message suggests to me virus or malware. I would get a copy of Malwarebytes (preferably using a different computer) and scan your system.
9
posted on
06/09/2016 5:56:05 PM PDT
by
rockrr
(Everything is different now...)
To: deoetdoctrinae
Bangalore Bob strikes again. It may or may not be in your browser temp cache (likely is). First advice: stay off porn and click-bait sites. Second: download and run JetClean, Junkware Removal Tool, and AdwCleaner. Reboot. It's gone. One tidbit - before you kick off AdwCleaner, click on the Options dropdown, and unselect 'clear DNS cache'. It's notorious for jacking up your network settings. Trust me, I've been doing this for a paycheck for years.
10
posted on
06/09/2016 5:56:14 PM PDT
by
Viking2002
(The Avatar is back by popular request.)
To: deoetdoctrinae
After the power is off, you need to find a way to boot it into safe/recovery mode.
Some sites say that holding down the F8 key or the shift + F8 key immediately when powering on the machine will work while booting, other sites say the boot sequence is too fast for these to work.
If you have a recovery disc, you may have to use it.
Also, if your normal Windows shutdown options are available (not likely), you can hold down the shift key while clicking on restart.
To: deoetdoctrinae
Pull the power cord, pop out the battery for about ten seconds see if it powers down then.
To: deoetdoctrinae
13
posted on
06/09/2016 5:59:55 PM PDT
by
KeyLargo
To: Viking2002
Load Malware Bytes running in Safe mode. Then be sure you are running a good anti-virus and I don’t mean Mcafee or Norton. AVG, Microsoft are both superior.
14
posted on
06/09/2016 5:59:58 PM PDT
by
rstrahan
To: deoetdoctrinae
I am in no way a computer expert, but I think something like Norton security program may help.
I would suggest downloading it to your non-infected computer. Then disconnect your laptop from the internet, move and install Norton security and run it, hope it finds and deactivated the virus.
Of course, computer experts around here may well have more effective methods. I will keep reading — it is good to know because one never knows what can happen.
15
posted on
06/09/2016 6:00:42 PM PDT
by
Innovative
("Winning isn't everything, it's the only thing." -- Vince Lombardi)
To: deoetdoctrinae
Just hold down the power button til it turns off then leave it off til the next day. It should be fine. I had the same thing happen. I just turned it off and it was fine the next day. My mom had the same this g happen. We have Toshibas.
16
posted on
06/09/2016 6:00:45 PM PDT
by
Georgia Girl 2
(The only purpose of a pistol is to fight your way back to the rifle you should never have dropped)
To: Viking2002
Right before I saw your post I had managed to start Windows Defender. It’s running now. I’ll see if it finds and removes any nastiness when it concludes, and if not, I’ll definitely try your suggestions.
17
posted on
06/09/2016 6:02:58 PM PDT
by
deoetdoctrinae
(Donate monthly and end FReepathons)
To: deoetdoctrinae
18
posted on
06/09/2016 6:08:24 PM PDT
by
ConservativeMind
("Humane" = "Don't pen up pets or eat meat, but allow infanticide, abortion, and euthanasia.")
To: deoetdoctrinae
o, that's a scam. Don't call that number.
See: https://blog.malwarebytes.org/fraud-scam/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/
You can use the Task Manager to close your browser: How to Use the New Task Manager in Windows 8 or 10
After a reboot the pop-up should be gone.
If not, please follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)
link
This is from Microsoft Community boards.
board
19
posted on
06/09/2016 6:08:26 PM PDT
by
Abby4116
To: Viking2002
Bangalore Bob strikes again. It may or may not be in your browser temp cache (likely is). First advice: stay off porn and click-bait sites. Second: download and run JetClean, Junkware Removal Tool, and AdwCleaner. Reboot. It's gone. One tidbit - before you kick off AdwCleaner, click on the Options dropdown, and unselect 'clear DNS cache'. It's notorious for jacking up your network settings. Trust me, I've been doing this for a paycheck for years. Good advice - bears repeating or even putting in my posting history for reference. Thank you!
20
posted on
06/09/2016 6:18:18 PM PDT
by
Pollster1
(Somebody who agrees with me 80% of the time is a friend and ally, not a 20% traitor. - Ronald Reagan)
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