[Swordmaker]

Tell her to take her computer into an Apple store and have a someone remove the malware and install an aggressive internet security/anti-virus anti-malware program. She is obviously not savvy enough to do it herself

totally unnecessary. She wasn't infected by anything. Nor do you need to do all that on a Mac. You Windows people don't really know Macs.

[dayglored]

>> Tell her to take her computer into an Apple store and have a someone remove the malware and install an aggressive internet security/anti-virus anti-malware program. She is obviously not savvy enough to do it herself

> totally unnecessary. She wasn't infected by anything. Nor do you need to do all that on a Mac. You Windows people don't really know Macs.

Hi Sword, I'm going to take small issue with one thing you said in your reply: "Nor do you need to do all that on a Mac".

There are some download/drive-by Trojans that are effective on Macs, and can leave malware on the machine, such as a keylogger. Granted, they're not actually attacking the OS, they're attacking the user. Granted, the user has to give admin permission to let them install.

And granted, this particular instance of scareware doesn't sound like it has downloaded anything onto the user's machine.

But clearly here we're talking about a fairly naive user. It's entirely possible that they have done something unwise in the past. And if so, then running a reputable Mac-specific malware scanner seems to me to be a reasonable precaution.

So I don't feel it's fair to say that "you don't need to do that on a Mac". I think there are some circumstances where it's warranted.

Please comment -- if I'm mistaken or misinformed I would want to be corrected. Thanks!

[Nifster]

I am an Apple user and have been since 1992. If you do not protect your computer that’s on you but Macs are not immune