Posted on 05/09/2023 8:21:59 PM PDT by algore
The Dublin, Ohio-based fast-food chain’s chatbot will be officially rolled out in June at a company-owned restaurant in Columbus, Ohio, Wendy’s said. The goal is to streamline the ordering process and prevent long lines in the drive-through lanes from turning customers away, said Wendy’s Chief Executive Todd Penegor.
Wendy’s didn’t disclose the cost of the initiative beyond saying the company has been working with Google in areas like data analytics, machine learning and cloud tools since 2021.
“It will be very conversational,” Mr. Penegor said about the new artificial intelligence-powered chatbots. “You won’t know you’re talking to anybody but an employee,” he said.
To do that, Wendy’s software engineers have been working with Google to build and fine-tune a generative AI application on top of Google’s own large language model, or LLM—a vast algorithmic software tool loaded with words, phrases and popular expressions in different dialects and accents and designed to recognize and mimic the syntax and semantics of human speech
(Excerpt) Read more at wsj.com ...
lol
I remember when my local MickeyD outsourced their drive thru to an .Indian call center as a test.
I suspect this may work better?
Pull up and try to speak to it with an accent and see how it does.
How’s that $15.00 minimum wage working out?
I like the kiosk idea - where you select your own items off a touch screen. Like the sandwiches at Wawa & Sheetz. The local supermarket deli has one, too. Punch in your order, continue shopping and they page you when it’s ready.
I’ll have the Gluten Classico, with extra Italy.
“they page you when it’s ready.”
I could have lots of fun with that.
https://wtfyi.com/funny-fake-names/
W8ll it recognize authentic oogabooganese?
Maybe not right now, but I bet in a few years it will translate most languages in real time.
How about Neal B Forzod.
This is what you get with >$15.00/hour minimum wage.
Do fries come with that?
Right now and AI voice asks for my order. Invariably, a few minutes later a real voice ask me again for my order or to repeat my order. Now I wait for the second voice before talking.
Can we assume they’ll cut the price of their burgers?
And she (not) said:
“I love you too, sweetheart”
https://youtu.be/5ypcOzegxso?t=122
Give me your address there
I mumble something and then wait for the human to show up.
Speak ebonics as Lesko Brandon.
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