Funny, I walk into Chick-Fil-A, and they have just as many first job grunts working, but customer service is always outstanding.....
I have had great service at McDonald’s and crap service at McDonald’s...
I’ve never had crap service at Chick-Fil-A....
Its not the work force as much as its how they are trained and managed.
Completely agree with you. But I was talking about fast-food in general. The bar is not too high.
Yes, CFA is a cut above.