I had their chicken biscuit today for breakfast and is pathetically small. Their regular chicken sandwich is excellent but overpriced. Get extra pickles on it!
My local Chick Fil A is way over staffed. I don’t get how they make money. Long line at the drive by window.
You probably had a mini-biscuit, they sell boxes full of them, kind of like Krystal does with their sliders. I’ve found that a deluxe combo is no more expensive than a comparable sandwich at practically any other fast food restaurant. As far as the staff and the long lines, the staff is to serve the long lines. It’s typical here to have multiple people outside taking orders via touchpad to speed service to customers waiting in that seemingly never-ending double lane drive through that is always wrapped around the building. In my experience those restaurants are very well run, and get people served very quickly, usually within five to ten minutes even with walk in lines out the door and the double lane drive through wrapped around the building.
It’s OK to say you don’t like it, but be fair.