My mother, who lives alone, loves hers. She uses regular coffee and one of the K-cup adaptors and it makes just enough for her needs. She also had a problem with her first one and they sent her a brand new replacement.
There is no way I could survive on such a tiny amount of coffee in one cup but for a little old lady like my mother it works.
And your mother pays 4 times as much for ONE cup of coffee, but that is her CHOICE! Most people do NOT!
There is no way I could survive on such a tiny amount of coffee in one cup
That....and cleaning those stupid little plastic filters (if you use regular coffee) between every cup is a pita.