I went into a local one the other day...my kids and I for breakfast as they were off last Thursday from school. We had the nicest lady working there interact with us while we sat and ate. Just genuinely nice. She radiated warmth. My daughter said to me, “I want that lady for an aunt or grandma!” :)
I have noticed the local fast foods (MCD/Hardees) now bring the food to you most of the time. If you haven’t gone to Chik-Fil-A, go just to see and feel the atmosphere. It is striking how different the customer service is overall.