[adaven]

'HEADS SHOULD ROLL' British Airways IT failure ‘was made worse because inexperienced staff outsourced to India didn’t know how to launch back-up system’

https://www.thesun.co.uk/news/3669536/british-airway-it-failure-outsourced-staff/

Source told The Sun that problem could have been avoided had staff kick-started back-up system sooner

...

A second source close to Britain's national carrier told The Sun: "BA have had six major IT failures in 12 months, 12 months since outsourcing their IT....

Big surprise.

[Aria]

BA have had six major IT failures in 12 months, 12 months since outsourcing their IT....

They should have learned their lesson by now! IT is almost everything to an airline.