I used them for my upcoming cruise. I was going to send them a feedback message saying I would never use them again, but am afraid they might sabotage my trip. I would never put anything past the idiots who would put a Clinton on their board.
I just returned from a trip for which I used them. This morning they sent me a feedback questionnaire which contained a large "submit other feedback here" box. I let them have it and even included the list from post 27 of their companies that I will no longer use. They will send you a questionnaire when you return. That will be the time to express your dissatisfaction, hopefully with extreme prejudice. :-)