In the theater, no one knows if you text. You only disturb others if you're speaking. Surely you can see the difference.
Just as there's a huge difference between verbal and physical confrontation.
Per phone records, Oulson was neither texting nor talking. He was simply playing with his phone while the previews were running.
It was the light coming from the display that caused Reeves to become upset.
Just as there's a huge difference between verbal and physical confrontation.
One of the first rules when carrying a concealed weapon is to avoid confrontation and to de-escalate a confrontational situation. Reeves did neither.
Reeves initiated the contact by leaning forward to tell Oulson to stop using his phone. When Oulson told Reeves to go 'F' himself, Reeves went out to complain to the management. Reeves went back into the theater and continued to harass Oulson, which caused Oulson to go off the deep end.
It was Reeves own ego that precipitated the confrontation, then further escalated it which resulted in the shooting death of Oulson. That's why he's in jail awaiting trial for second-degree murder.