[Blue Jays]

Milo Yiannopoulos's page has a clearer video with good audio.
The deranged leftwinger apparently asked him if he "visited to cheer or protest" as he took his seat.
https://milo.yiannopoulos.net/2017/01/watch-miserable-liberal-harasses-trump-supporter-plan-immediately-regrets/

[Blue Jays]

Yep, the kooky woman learned the reason for his visit by asking intrusive and utterly inappropriate questions.
Airlines would be wise to impose 5-year flying bans on their airline if removed for cause. That will result in far greater courtesy!