[Navy Patriot]

I have found the Home Depot employees to be incompetent, arrogant, entitled and unpleasant, with a customer-is-always-a-bother attitude.

I shop there only when I can find the material nowhere else.

I don't know if they are union, but they act like they're fresh off the picket line.

[Bryanw92]

>>I don’t know if they are union, but they act like they’re fresh off the picket line.

Actually, it’s the opposite. HD got a new CEO a while back who turned the company into pure hell for store employees and the company began to have serious problems because he destroyed their can-do attitude. A culture was created and frozen in place. He was replaced and now his successor is having to find ways to create the change necessary to bring the company back in line with the image they want to portray to the customer.

It’s a well-cited case in recent business textbooks to demonstrate how a good business decision, numbers-wise, can be disastrous and how much it costs to effect change to recover from that kind of bean counter management.

[LegendHasIt]

"I have found the Home Depot employees to be incompetent, arrogant, entitled and unpleasant, with a customer-is-always-a-bother attitude.

Oh, they generally seem pleasant enough to me.

[Fresh Wind]

Home Depot puts returned defective merchandise right back on the shelf so other customers can get stuck with it.

[2nd amendment mama]

I have found the Home Depot employees to be incompetent, arrogant, entitled and unpleasant, with a customer-is-always-a-bother attitude.

And yet, near me, that's the Lowe's attitude. Home Depot employees are the ones that are polite, helpful and awesome to deal with.

[fwdude]

I have found the Home Depot employees to be incompetent, arrogant, entitled and unpleasant, with a customer-is-always-a-bother attitude. I shop there only when I can find the material nowhere else.

Lowes is not much better. I've called it "Lowest," but shop there because Homo Depot is such a sell-out to perversion.

Ace stores are my first options, though.