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VA secretary: Disney doesn´t measure wait times, so why should VA?
Washington Examiner ^ | 5/23/16 | Sarah Westwood

Posted on 05/23/2016 9:03:15 AM PDT by Nachum

Veterans Affairs Secretary Robert McDonald on Monday compared the length of time veterans wait to receive health care at the VA to the length of time people wait for rides at Disneyland, and said his agency shouldn´t use wait times as a measure of success because Disney doesn´t either. "When you got to Disney, do they measure the number of hours you wait in line? Or what´s important? What´s important is, what´s your satisfaction with the experience?" McDonald said Monday during a Christian Science Monitor breakfast with reporters. "And what I would like to move to, eventually, is that kind

(Excerpt) Read more at washingtonexaminer.com ...


TOPICS: News/Current Events
KEYWORDS: clownsincharge; disney; noaccountability; nointegrity; noshame; secretary; va; veterans; wait
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To: dfwgator
Uhhh...nobody dies if they have to wait two hours for "It's a Small World"

They might if they have to listen to the song for the whole time.

41 posted on 05/23/2016 9:17:14 AM PDT by grania
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To: Nachum

Just wait. At his next briefing, he’s going to say he needs $5 billion to implement an Express Pass program to lower wait times and improve customer service.


42 posted on 05/23/2016 9:17:30 AM PDT by Hoffer Rand (Bear His image. Bring His message. Be the Church.)
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To: NEMDF

Excellent post!


43 posted on 05/23/2016 9:17:38 AM PDT by Starboard
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To: Nachum
He said he did not believe a measure called the "create date," which gauges a veteran's wait time by counting from the day the veteran first requests care, was a "valid measure" of a veteran's VA experience.

Except that:

The Government Accountability Office released a report in April exploring the metric used to count a veterans' wait time, called the "preferred date." The measure does not count from the time a veteran first calls to make an appointment.

44 posted on 05/23/2016 9:17:39 AM PDT by Madame Dufarge
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To: NEMDF

We are so lucky with the VA hospital here. My husband had an appointment in a few weeks and called the other day. They are seeing him tomorrow. He called 2 doctors’ offices this morning and he received calls back within an hour. We are really fortunate.


45 posted on 05/23/2016 9:17:45 AM PDT by ozaukeemom (If we continue to divide, they will conquer!)
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To: Nachum
Has this guy never seen this?

Or this?


-PJ

46 posted on 05/23/2016 9:20:34 AM PDT by Political Junkie Too (If you are the Posterity of We the People, then you are a Natural Born Citizen.)
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To: Nachum

How long does the VA Secretary and his staff
and family wait?

Should they not wait at least as long for medical
and emergency surgical care as ANY veteran?

Yes.

But they are EXEMPT.
EXEMPT from all Law.
all Reason.
all Accountability.


47 posted on 05/23/2016 9:20:48 AM PDT by Diogenesis ("When a crime is unpunished, the world is unbalanced.")
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To: Nachum

That’s the stupidest thing I’ve ever heard come from a cabinet secretary, and there have been some really stupid ones over the years. Must have suffered a head injury when he was in the Army.


48 posted on 05/23/2016 9:21:33 AM PDT by PAR35
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To: RummyChick

Let’s see how long before Trump seizes on this ridiculous statement

***************

He should seize on it. Trump could corner the veteran vote.

As a veteran myself, I am outraged by this callous and insensitive comment by the VA Director.


49 posted on 05/23/2016 9:21:43 AM PDT by Starboard
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To: Nachum

Yes, Disney constantly measures wait times.

https://disneyland.disney.go.com/guest-services/download-disneyland-mobile-app/

They constantly poll their guests as to overall visit satisfaction, and work to correct problems when they are discovered.

15-love, your serve again.


50 posted on 05/23/2016 9:23:09 AM PDT by kingu (Everything starts with slashing the size and scope of the federal government.)
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To: Nachum

The guy obviously never heard of a Fast Pass at Disneyland.

You get one that tells you a certain time to show up at the Ride and you walk right in.


51 posted on 05/23/2016 9:23:16 AM PDT by Kickass Conservative (Hillary Clinton has killed four more People than Three Mile Island.)
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To: MichaelCorleone

Disney visitors get on the rides the same day they start waiting, don’t they?


52 posted on 05/23/2016 9:24:49 AM PDT by Vigilanteman (ObaMao: Fake America, Fake Messiah, Fake Black man. How many fakes can you fit into one Zer0?)
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To: Nachum

That comment is completely designed to hurt morale... Trump should being this one up.


53 posted on 05/23/2016 9:24:52 AM PDT by Democrats hate too much
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To: MichaelCorleone

Hates Veterans...yep.


54 posted on 05/23/2016 9:25:44 AM PDT by hal ogen (First Amendment or Reeducation Camp?.)
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To: Nachum

Incompetence coupled with arrogance is a deadly combination.


55 posted on 05/23/2016 9:26:57 AM PDT by joshua c (Please dont feed the liberals)
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To: Nachum

Because Disney has same-day service.


56 posted on 05/23/2016 9:28:02 AM PDT by Cementjungle
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To: Nachum

The V.A. Hospitals are not like a Disney resort and the veterans who need their services should’nt have to wait for anything.

These V.A. Administrators need to be fired if they can’t improve the performance of that disorganization.


57 posted on 05/23/2016 9:28:14 AM PDT by puppypusher ( The World is going to the dogs.)
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To: grania; dfwgator

When the song originally came out, the KGB considered using “Its a Small World After All” to interrogate spies and dissidents, they discarded the idea as inhumane.


58 posted on 05/23/2016 9:28:53 AM PDT by drop 50 and fire for effect ("Work relentlessly, accomplish much, remain in the background, and be more than you seem.)
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To: Nachum

Uh, because wait times at Disney parks don’t kill people?


59 posted on 05/23/2016 9:30:09 AM PDT by ImJustAnotherOkie
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To: Nachum

Yes. Disney measures wait times, goes to great efforts to make waits endurable, and provides the means, under certain circumstances, to mitigate wait times (FastPass).

And people don’t die if they don’t get on the ride.

Mr. McDonald needs to be run through a woodchipper. Feet first.


60 posted on 05/23/2016 9:30:31 AM PDT by Little Ray (NOTHING THAT SOMEONE ELSE HAS TO PAY FOR IS A RIGHT.)
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