“...we speak Spanish to our clients who are more comfortable with Spanish. It harms NO ONE.”
I disagree.
You may be making a noble and personal effort to make your Spanish speaking clients feel comfortable, but our culture at large is doing these people a great disservice, by pandering to their reluctance to assimilate into the American culture.
I understand your point; however, refusing to provide service to people who need it, even though they may not have made an effort to learn English, flies in the face of my firm’s mission statement and core values.