As the mother of a special needs child, I think the new system sucks. It used to be, I can take my son through the exit to get on a ride, without having to wait hours to try and go to a particular ride, and if he decided at the moment we tried to board the ride that he wanted nothing to do with it, then at least we knew we did not lose too much time trying to get on that particular ride. But now, with the new system, I may have to wait an hour or two to get on a ride that he may not want to go on to.
My son tends to be unpredictable, he may have been willing to go on a ride in the past, but that does not mean next time around he’ll be okay with it, and when he decides he does not want to do something, then there’s not much we can do but go with the flow. He does love Disneyland, and it did take years before we were able to coax him to go many of the rides, don’t know if given the new system that would have been possible today.
It would be nice if the people who makes these decisions understand these kids.
They fully understand the kids and have designed the system with their consideration in mind. Your complaint is that YOU have to 'waste time' - tough, it is an amusement park with lines, it takes time to get on the ride, and I'm sorry if you feel that your time is somehow more valuable than every other customer there, including, of course, other special needs visitors.