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In Defense of Carrier
Contracting Business Magazine ^ | 2/18/2016 | Matt Michel

Posted on 02/18/2016 6:48:18 PM PST by Entrepreneur

Unless you live under a rock, you must have heard how Carrier made national news over a pending plant closure. Whether you sell Carrier, or not, and whether you like Carrier, or not, you should defend the manufacturer because that’s defending the industry, your industry.

What Happened?

Carrier announced the closure of its Indianapolis plant with production transferred to Monterrey, Mexico. During a meeting where the closure was announced to employees, one employee whipped out a smart phone and recorded three and half minutes of the announcement, posted it on YouTube, which was picked up by Drudge, and went viral. It’s horrible “optics.” However, we don’t know what preceded the 3 – ½ minutes or what followed it. In short, we do not have context.

We do know that the move begins in 2017 and will take three years. Give Carrier executives credit for giving people plenty of notice. It’s more than most manufacturers would offer. And give them credit for offering to pay for employee books, tuition, and fees for up to four years through their Employee Scholar Program. Of course, none of this is being pointed out by the media.

The nightmare for Carrier executives took a turn for the worse during last Saturday’s Republican debate. Donald Trump brought up the pending plant closure, demagoguing…

I would go right now to Carrier and I would say I am going to work awfully hard. You’re going to make air conditioners now in Mexico. You’re going to get all of these 1400 people that are being laid off — they’re laid off. They were crying. They were — it was a very sad situation. You’re going to go to Mexico. You’re going to make air conditioners in Mexico, you’re going to put them across our border with no tax. I’m going to tell them right now, I am going to get consensus from Congress and we’re going to tax you when those air conditioners come. So stay where you are or build in the United States because we are killing ourselves with trade pacts that are no good for us and no good for our workers.

This is the same Donald Trump who has (or had) a clothing line that was manufactured in Mexico and China. This begs the question, which is bigger, Trump’s ego or his hypocrisy?

After the brouhaha, I’m pretty sure Carrier executives just want the nightmare to end. They probably decided that the best course of action was to lie low and let it blow over. It’s not a bad strategy. By April, most consumers will have forgotten all about it because, unfortunately, the public doesn’t think about us much unless the weather’s extreme and something breaks.

Why This Matters to You

If you compete with Carrier, you might have greeted the company’s misfortunes as good news. It’s not. It’s bad news for the entire industry.

First, it’s horrible when a leading presidential candidate says he’s going to single out and target one particular company, no matter what company, simply because he doesn’t like a perfectly legal management decision. When this happens, we sacrifice the rule of law for the rule of whim and create an uncertain environment that’s hostile to business. We all know businesspeople love uncertainty.

Second, Carrier isn’t the only manufacturer with production off shore. If the government starts throwing up tariffs (i.e., taxes) and trade barriers, they will end up affecting everyone. Even companies with domestic manufacturing will be impacted by higher component prices. The net will be that you will pay more for products and will have to raise prices again on a public already suffering sticker shock due to the higher prices necessitated by mandated efficiency levels.

Third, executives in other companies might hesitate to make the best decisions for their shareholders in the future if they perceive the potential for a political backlash. The result is less optimal performance, which can manifest in lower quality, poorer availability, and higher prices.

Finally, the entire industry is stained. In six months, consumers won’t remember what company moved to Mexico, but will remember it was an air conditioning company. Everyone will be suspect. It’s like a TV station running a contractor sting. Consumers will forget who was caught, but they will remember that contractors are untrustworthy.

Should Carrier Move to Monterrey?

I don’t know if Carrier should move production to Monterrey, or not. Neither do you. Neither does Donald Trump. I know this was not a lightly made decision. Shuttering a factory and moving manufacturing to another location, whether it’s around the corner or around the world is anything but simple. It’s expensive. It’s disruptive. Count on the fact that lots of careful analysis and consideration was involved. I’m certain the people who made the decision feel like they made the best decision for the long term interests of the company.

The stewardship of the Carrier executives affects more than the workers in a single manufacturing facility. Carrier employs 50 thousand people across 180 countries. So, there are other factories to think of, such as Carrier’s massive Collierville, TN plant. There’s also a sales force, service force, engineering, and office staff. There’s a network of company owned and independent distributors and all of the people who work in distribution. And, of course, there’s a dealer network to sell, install, and service the products.

Upstream, there are the shareholders to consider. Carrier is part of United Technologies Corporation, one of the country’s blue chip corporations. According to Yahoo Finance, 83% of the stock is owned by 1,571 institutions and mutual funds. In other words, a whole lot of 401Ks are affected.

Manufacturing is Not a Static Game

Every couple of years an HVAC manufacturing facility closes and not necessarily because production is moving overseas. Sometimes several plants are consolidated for greater economies of scale. For example, in 2002, Carrier relocated manufacturing operations from Lewisburg, TN to Indy and Collierville, TN for largely the same reasons cited for the move to Monterrey. I suspect the 2,000 Lewisburg employees who lost jobs felt similar to the Indianapolis employees. The difference is there are more job prospects in metropolitan Indianapolis than rural Lewisburg.

It’s Not Labor

Indiana Senator Joe Donnelly thinks the move is all about labor. He said, “What this is really about, is the difference, I think, in labor costs….It’s a crying shame.”

I don’t think so. There’s not that much labor involved in manufacturing unitary equipment. If labor costs were critical, why isn’t Carrier moving all manufacturing operations to Mexico?

Frankly, Carrier’s labor costs at the Indianapolis plant were destined to fall over time anyway. The Indianapolis plant operates with a two-tier wage structure. This is what happens when the union sells out younger workers to benefit existing workers. Those hired before a certain date earn $26 per hour. The 25% of workers hired after that date earn $14 according to a report in the Indianapolis Star newspaper. So much for solidarity.

Factories with a two-tier wage structure lower labor costs two ways. One is to load the plant, hire more lower wage workers, and drive average labor costs down. The other is to wait for older employees to retire or incent them to retire early. By 2019 when production is fully transferred from Indianapolis to Monterrey average labor costs for the Indy plant would be sharply lower.

Labor costs are insufficient to explain the move. It’s possible that there are environmental issues with the plant that necessitates closure, but the most likely reason is the simplest. It’s what Carrier’s president of HVAC Systems and Services for North America, Chris Nelson said in a press release. He cited, “ongoing cost and pricing pressures driven, in part, by new regulatory requirements. Relocating our operations to a region where we have existing infrastructure and a strong supplier base will allow us to operate more cost effectively.”

The regulatory requirements that result in cost and pricing pressures aren’t specified, but I suspect they are the minimum efficiency mandates, which result in more expensive systems for homeowners. The minimum efficiency mandate made high efficiency the new base efficiency. The base efficiency products, as the lowest price options, are always subject to commoditization.

It’s also noteworthy that Carrier isn’t the first company to establish operations in Mexico. As Nelson noted, the move is part of “the continued migration of the HVAC industry to Mexico, including our suppliers and competitors.” In short, the infrastructure and component suppliers are already in place. Carrier’s existing factory in Monterrey is state-of-the-art and was the first HVAC manufacturing facility to earn LEED® Gold certification.

Do not assume that quality will suffer. In the last part of the 1990s, I consulted with a steel company located in Monterrey that was considering entry into the U.S. metal building and roofing industry. Their problem was their quality exceeded the quality of U.S. metal building manufacturers. They couldn’t compete on price. Ultimately, they shifted to architectural metal roofs where they could command a premium.

Trade Reactions

I doubt there will be much of a backlash against Carrier in the trade, though there may be some heated rhetoric. For example, an HVAC salesperson told a friend of mine that he would no longer sell Carrier. Nice bluster. He works for a company that only sells Trane.

Carrier dealers tend to be larger and more established. They will be less likely to react emotionally, though some might be more likely emphasize their own brand over the manufacturer’s. I suspect few will boycott the company. There are many very good reasons to sell one brand over another. Unless you are an Indianapolis contractor, the closure of the plant is not one of them.

If contractors drop the brand it will not change the manufacturer’s decision. It will only punish your distributor who, whether independent or owned by Carrier, had nothing to do with the decision to move production south. It will also hurt the Carrier factory workers still employed in the U.S.

We Compete in a Global Market

Today’s anger over an Indiana plant closure was yesterday’s celebration when companies like Honda and Toyota opened factories in Indiana. A Toyota press release quoted Governor Mike Pence saying, “Hoosier-built products like the Toyota Highlander are known around the world for their precision and quality. And with suppliers in all corners of the state, Toyota is helping to strengthen and grow Indiana’s economy.”

It’s a global economy. You win some. You lose some. To win more than you lose, make it attractive to do business in your country or state. Erecting tariffs is the wrong way to go. A tariff is ultimately a tax on consumers who pay higher prices. Worse, tariffs lead to retaliatory tariffs, hurting exports, destroying trade, and ruining economies.

In 1930 the Smoot-Hawley Tariff Act called for stunningly high tariffs on a broad range of goods. Exporters retaliated with their own tariffs on U.S. imports. Because of the tariffs, imports dropped 66%. Exports fell 61%. The economy went from recession to depression with unemployment soaring from 8% to 25%.

The world is much more interrelated today than in the 1930s. Smoot-Hawley like legislation today would be a true disaster. It’s better to increase incentives and lower barriers than to raise barriers. Start by slashing the U.S. corporate income tax, which is the highest in the world. Next, eliminate the taxation of foreign earnings when they are repatriated into the U.S. Continue by cutting the capital gains tax, which reduces the amount of capital formation. Finish by applying reason to the onerous regulations emerging from the unelected bureaucracy, such as the EPA. Do these and domestic jobs won’t be a problem.  

An Answer for Displaced Carrier Workers

Maybe it’s time for factory workers who have been building products to learn how to fix them. Take advantage of Carrier’s Employee Scholar Program to go to trade school and learn installation and service. The industry desperately needs service technicians. A factory worker who becomes one will gain real job security without fear of the job moving offshore.

100% American Made

Anyone desiring American made air conditioning systems should take heart. They are all American made. Condensing units, heat pumps, air handling units, and furnaces are all components of the final system, which is custom assembled at the jobsite by the contractor. They are not plug and play, like refrigerators or window units. Just as a compressor is a part in a condensing unit, a condensing unit is merely a part in a comfort system. The comfort system does not exist prior to the installation. Thus, every comfort system in the country is American made.


TOPICS: Business/Economy; Culture/Society; Mexico; News/Current Events; Politics/Elections; US: Indiana
KEYWORDS: carrier; indianapolis; manufacturing; mexico; trump
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To: Extremely Extreme Extremist

I’m sure Carrier is a huge advertiser in this publication. You don’t suppose that affects editorial content, do you?

/rhetorical question /s


21 posted on 02/18/2016 8:36:34 PM PST by FreedomPoster (Islam delenda est)
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To: Extremely Extreme Extremist

Agreed. As one who witnessed first hand how incompetent executives made stupid decisions, spend like mad when times are good, then turn around and lay off a lot of people when bad times hit, I have no sympathy for these executives.

I’ve seen how they feather their own nests, take care of each other, and award each other massive bonuses no matter how well or how poorly the company does. Executives who get bonuses of 100% of their already huge salaries while employers get 3% and no merit raises.

I’ve got story after story about these clowns, and it’s enough to make you want to tear your hair out. A pox on all of them.


22 posted on 02/18/2016 9:00:37 PM PST by Pining_4_TX (All those who were appointed to eternal life believed. Acts 13:48)
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To: Entrepreneur

I”m 45 minutes from Indy, and I have a Carrier AC unit.
I need a new furnace and AC. Carrier can rationalize its decision all day long, but I won’t buy another Carrier product.


23 posted on 02/18/2016 9:04:27 PM PST by tumblindice (America's founding fathers: all armed conservatives.)
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To: FreedomPoster

You folks have never installed hvac. Most of the installation is labor and metal supplies....by your technician!!!! So it is American made.

The article is fair.

Make your own....stop itching.


24 posted on 02/18/2016 9:51:48 PM PST by If You Want It Fixed - Fix It
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To: If You Want It Fixed - Fix It

So a shill for Carrier? Don’t care.

Most people aren’t installing new systems from scratch, they’re replacing worn-out existing systems. In that case, the equipment probably is more costly than the labor.

And I’ve probably specified bigger stuff in that space than you’ve ever been allowed to touch.


25 posted on 02/18/2016 9:55:12 PM PST by FreedomPoster (Islam delenda est)
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To: Entrepreneur

ping for later


26 posted on 02/18/2016 10:24:04 PM PST by gattaca (Republicans believe every day is July 4, democrats believe every day is April 15. Ronald Reagan)
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To: Entrepreneur

Trump promises to lower taxes reduce regulations etc. Obviously we would all like to see Carrier stay in the USA.
Trump is looking to create a conducive environment. All the other politicians talk a big game but have not addressed these issues with any specificity.


27 posted on 02/18/2016 11:36:06 PM PST by stocksthatgoup (Trump for me. I want to see Hillary, Bernie or any demoncrap crushed)
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To: Jim Noble

Maybe you should look at your 401k and see who you are benefiting from.

Most people have no clue what their portfolio is doing.


28 posted on 02/19/2016 1:18:55 AM PST by wbarmy (I chose to be a sheepdog once I saw what happens to the sheep.)
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To: central_va

What took you so long to show up to yammer about promoting and protecting inefficiency?

We know you love to protect a few jobs so that the rest of the country can pay more in the form of higher prices, right?

Nothing like hating the free market, right? Wouldn’t want to allow anyone to make anything where they want to make it, right?

Funny how you always claim that Smoot-Hawley had nothing to do with worsening the Great Depression. Nobody else with an active synapse or two claims that. Not even Bernie is that rock-stupid.

Provide the evidence or stop with your bogus claim. Since your delusional idea underlies almost everything you say, you need to get ready to retract it all.


29 posted on 02/19/2016 2:06:31 AM PST by AntiScumbag
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To: Entrepreneur

Is Trump smart enough to know EPA hurt Carrier as it does other companies? Yes.

Did he say that? No. why not?

Is Trump smart enough to know many companies are hurt by the U.S.’s huge corporate tax rate? Yes.

Did he say that? No. Why not?

I still will vote for him if he is the R nominee but sometimes he does puss me off as he has high ‘Hypocrisy numbers’


30 posted on 02/19/2016 2:46:34 AM PST by CincyRichieRich (Build the freakin' wall and hold against commie SCOTUS nominees.)
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To: Chainmail

Carrier wants to make their units with a far lower labor cost, and sell them for the existing prices back here in the US.

It is always about the Benjamins.

Carrier is making plenty pf money now, with US labor, selling on the US/Canadian market.

Its parent company, United Technologies is making lots of money.

We can’t have a workforce when all the work moves to other countries. The ripple effects in the economy are enormous.

The only way we have a say is to punish Carrier in the marketplace. Maybe they will reconsider.

Besides, who wants an A/C unit made by people who know they are being outsourced?


31 posted on 02/19/2016 3:18:04 AM PST by exit82 ("The Taliban is on the inside of the building" E. Nordstrom 10-10-12)
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To: AntiScumbag
We know you love to protect a few jobs so that the rest of the country can pay more in the form of higher prices, right?

Really. I must have missed the part where Carrier announced a price reduction. LOL.

Tomorrow Trump trounces. Get ready. Stay off of tall buildings and have someone watch you 24/7.

32 posted on 02/19/2016 4:38:06 AM PST by central_va
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To: AntiScumbag
Nothing like hating the free market, right? Wouldn’t want to allow anyone to make anything where they want to make it, right?

I love the free market inside and between the 50 United States just like our founders intended.

33 posted on 02/19/2016 4:39:23 AM PST by central_va
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To: exit82; central_va
The ripple effects in the economy are enormous.

But the ripple effects in our communities and on the children of these workers are much, much worse.

Some guy upthread said I should look at my 401(k) and be grateful the wise business leaders are making me so much money.

With seven white kids from my kid's HS graduating class 2 years ago dead of heroin overdoses already, and despair spreading like squid ink through formerly prosperous small towns all over America, I'm not grateful - I'm investing in brass and lead, and hoping we can make it through what's coming.

And those business leaders won't be pulling us out - they'll be on their ranches in New Zealand.

34 posted on 02/19/2016 5:06:41 AM PST by Jim Noble (Diseases desperate grown, are by desperate appliance relieved, or not at all)
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To: AntiScumbag
The Smoot-Hawley myth is not hard to debunk because all it takes is for someone to look at the actually data from the 1930's and draw their own logical conclusions from that data. Trade, both import and export, was a tiny part of the overall economy during the depressed 30's. Smoot-Hawley's impact after subtracting trade's $3Billion from the entire GDP($50Billion) economy could not have worsened the economy much at all. Due to it's small overall portion of GDP, trade restrictions could NOT have the "devastating" effect the "learned" economics that IMO have an agenda profess. Ask yourself if your own pay were to be cut by 4% if that would cause you to go broke and loose everything? Would it cause you and your family a personal devastating Great Depression lasting a decade? I think not.

Notice that net trade hardly changed after Smoot-Hawley passage. Look at the chart below - LOOK AT IT < expletive deleted > IT. Open your huge brain up to new information. Don't be scared. We've been sold a bill of goods deal so with it, correct your misunderstanding and move on.


35 posted on 02/19/2016 5:17:48 AM PST by central_va
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To: tumblindice
I need a new furnace and AC. Carrier can rationalize its decision all day long, but I won’t buy another Carrier product.

Buy American and vote Trump.

36 posted on 02/19/2016 5:20:37 AM PST by central_va
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To: AntiScumbag
"We know you love to protect a few jobs so that the rest of the country can pay more in the form of higher prices, right?"

Nice. "protect a few jobs" - like yours, maybe? Companies have the duty to stay competitive but they also have the duty to be loyal to their own country. Good management supports a productive and efficient workforce - so if some workers aren't getting the job done well, there are processes in place to either improve that performance or get that individual out and replace him/her with someone willing to do the job well.

Tossing out 1,400 American workers in favor of Mexican workers is akin to treason. Not only are your own people thrown out on the street in many cases to live on taxpayer money, we lose the skills and industrial base we will need in national emergencies.

What's your plan - to beg Mexico to ramp up production to help us out if we have to face another war?(I know, heating and air conditioning units aren't war-critical but the production facilities and workforce can be adapted during a war emergency to produce other things - like Rock-Ola and IBM made M-1 Carbines during that last big one.

Meanwhile, our government is in effect importing millions of Mexicans to do the installation work on the cheap. How long before all of our blue collar folks are completely unemployed?

The Bottom Line doesn't Trump patriotism.

37 posted on 02/19/2016 5:28:50 AM PST by Chainmail (A simple rule of life: if you can be blamed, you're responsible.)
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To: Entrepreneur

Always a good sign when an “industry trade magazine” posts false and political articles then don’t accept any comments about that article!

Nazi Germany, anyone?


38 posted on 02/19/2016 7:54:27 AM PST by Chainmail (A simple rule of life: if you can be blamed, you're responsible.)
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To: sauropod

.


39 posted on 02/19/2016 11:46:02 AM PST by sauropod (I am His and He is mine.)
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To: central_va
I must have missed the part where Carrier announced a price reduction.

Who said anything about reducing prices? The idea is that they won't have to increase prices as soon as otherwise because they're trying to drive their costs down. Even you can understand that.

I love the free market inside and between the 50 United States just like our founders intended.

Sure you do. As if you have any idea what freedom means. When there were 13 states you would have been there advocating tariffs against any and all additional states. Until they were admitted to the union, of course. Then they're cool, whereas the day before they weren't. If we'd been imperialists and taken Mexico (we certainly could have) I guess all would now be well with you.

The entire problem must be that nobody understands your cute little idea of how free trade should work.

loose [sic] everything

The word you're looking for is "lose."

1929 was the last year prior to enactment of Smoot-Hawley. From 1929 to 1932, GDP declined from 105 billion to 60 billion. -43%.

US exports declined from 5.9 billion to 2 billion. -66%.

The economy in general was very bad, but exports totally collapsed. Thanks, Smoot-Hawley. Perfect. Crush world trade. A real bang-up job of aggravating a recession unnecessarily.

See: Table 1.1.5. Gross Domestic Product
http://www.bea.gov/iTable/iTableHTML.cfm?reqID=9

Funny that you post a chart generated by Paul Krugman to "support" your protectionist baloney without admitting that your source is a leftist site quoting a leftist chart. Good job. See:

http://www.realitybase.org/journal/2010/9/29/one-chart-refutes-three-myths-about-us-foreign-trade.html

I'm sure that Pat Buchanan loves your idiotic argument. Too bad for you (and Pat) that your best protectionist tariff days were somewhere between 100 and 200 years ago.

You've debunked your own mind. Next, learn how to spell.

40 posted on 02/19/2016 6:22:47 PM PST by AntiScumbag
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