[cynwoody]

Stop the Avis bashing. Each and every petty complaint thus far on this thread could apply to every car rental franchise on the planet. This has to do with an idiot employee or two and quite possibly a jerk for a customer. Not Avis.

Except that Avis is backing up their bitch. So that makes the company the party to blame.

[Mount Athos]

It turns out the “bitch” simply was doing her job as she was trained, upholding company policies and procedures.

She was taught to require a passport or international drivers license, which the customer didn’t provide.
He can bully and falsely scream discrimination all he wants, it doesn’t change the fact she was doing the right thing according to her company and job.

You got duped into maligning her.

[ronnietherocket3]

Except that Avis is backing up their bitch. So that makes the company the party to blame.