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I had a technical issue today and had to call a very large tech company. I talked to two engineers who didn’t have expertise with my specific hardware. The I got handed to the 3rd.... he was an Indian I could barely understand. And he couldn’t solve my problem. Tomorrow morning I am unloading on the company.

When I call tech support, I frequently get foreigners with canned responses...They cannot answer a question or solve a problem if there is no script to follow—and I, too, have problems understanding them. Like your tagline BTW ;)

Wonder if your Indian Tech Rep was one of these? From the article:

DHS’s move on the issue is rooted in the complaints Big Tech lobbyists and immigration attorneys have long made about their L-1B applications, specifically that the number of denials and “Requests for Evidence” they receive is simply too high, while adjudications of those applications are too restrictive. Ideally, of course, they want the number of rejected applications to be zero — that would bring industry wages collapsing down. But rejection rates aren’t a “real problem,” says Grassley’s letter. In 2013, the letter notes, a DHS inspector general’s report concluded that USCIS was “not unduly restrictive” in L-1B adjudications. The problem with decreasing standards and adopting a more “liberal definition of specialized knowledge,” the IG report noted, would be to “open the category to an unlimited number of foreign workers.” “Exactly,” a Big Tech lobbyist or immigration attorney might say. Regardless, says Grassley, the term “specialized knowledge” has already been expanded over the years to the point where it is almost rendered meaningless. He cites an earlier IG report criticizing “new interpretations” of the program that have defined the term so broadly that “adjudicators believe they have little choice but to approve almost all petitions.” As the report observed, “that so many foreign workers seem to qualify as possessing specialized knowledge appears to have led to the displacement of American workers.”