College students are paying for a service
They are the largest consumers in our country and they had better start acting like it
After attempting to talk sense with our particular university’s financial aid depth. Six different people there I am certain, by their outrageous lack of logic, complete inability to be efficient, communicative and orderly, that they have no respect for their customers’ money
Parents continue to refuse to be demanding
These kids are paying tens to hundreds of thousands in a matter of ten or so years.
It is outrageous that anyone should get away with telling them they’re not consumers
College students are paying for a service
Some “customers” don’t like that. They feel that if they pay their fee, they should get their B (or A). Of course, there are diploma mills they can go to that cater to those but employers tend to recognize those.
Speaking of which, employers are another (albeit more indirect) customer of colleges & universities. If an employer feels an institution puts out a good “product”, they will tend to hire from there. If not, not. Reputation and employment prospects are a reason why many students choose a given university. That reputation can certainly change over time.