A scratch can blind someone. The pilot could not allow the other paying customers to be subjected to that possibility, once the threat was verbalized by the mother. His decision was mature, rational, and conservative. Thankfully some adults can still take charge.
""The paramedic said this was an over-reactive flight attendant and started shaking his head, and said 'We have real work to do' and left," she said. "We were still baffled." Police then came to their row, Beegle said. "They see this little teenager sitting there watching a video and they asked if there was an issue, and I said, 'No.'" When the officers started to leave, the captain stepped out of the cockpit and said something to them, Beegle said. They then asked her family to leave, she said.