Because the family could not get the guy on the phone.
Was he acting out of it? They wanted to check his mental state.
They didn’t expect to be drawn on. That is evidence of a mental state that isn’t rational.
Officers are taught never to draw their weapon unless there is a life or death situation. They are taught not to point the weapon at someone unless they intend to use lethal force.
When you’re trained that way, it becomes your mindset that others don’t pull out their guns unless they intend to use them.
This guy didn’t put his gun down. Too bad. He should have.
So to check on someones mental state, the state sends a cop with a gun? The dispatcher and cop should be put up on charges for practicing psychiatry without a medical license.