” RARELY go “
Sounds like a personal problem.
I sat in their Magnolia room theater chair for several hours checking out a TV before purchasing it. Hooked up DVD and played with the setup.
They matched the internet. I had to pay tax but they gave free delivery AND free setup plus free professional tuning and I got 5% back on my BB credit card.
If you buy stuff from them often, especially expensive items, the problem is all yours lol.(if nothing else you are paying TOO MUCH)
I've bought big TVs from them in the past. They aren't ALL bad, but more often than not, they will rip off naive people, trying to 'upsell' things they don't even need, or could do in a more cost effective way.