Why did I have the feeling while reading this, that the guy was BSing me?
Someone explaining tipping to a well dressed and well groomed, obviously wealthy black gentleman? And the bit about being followed and denied service in an upscale department store? I think I saw that scene in the movie PRETTY WOMAN, when the snobby clerks wouldn’t wait on Julia Roberts’ character because she wasn’t well groomed.
Could it be that this guy is living a guilt trip because he’s filthy rich, and attempts to assuage it, AND also bull$h!t the bruthahs by spinning this yarn about being mistreated. Anything to keep them from coming after HIM, and torching HIS mansion! Just wondering.
Let me tell you.
I was at a certain store in Palo Alto 8 years ago.
The tall white salesperson (I’m white as well, I guess) treated me with complete contempt, refusing to take back a brand new pair of Allen Edmunds that was obviously defective (WTF did he care anyway? It’s Allen Edmunds problem).
It so happened I was not only returning the shoes and wanting a replacement pair, I also needed new clothes for winter.
I pulled my charge card for fun out of the safe and a pile of money.
this punk refused to replace my shoes and his attitude was abysmal.
I walked out, furious. I went over to Neiman Marcus and relayed my experience to a friend who works there.
he was shocked and told me to go to the other store in San Jose.
I arrived at the San Jose store and as soon as I opened the box, without me saying a word, the salesman grabbed em and informed me that there had been complaints with this particular shoe, in that color.
Offered to replace them on the spot.
I relayed my experience at the other store and he was so shocked he called the stor manager.
I told the manager and he too was shocked.
I laughed and informed him my budget for the day was $12,000 and that kid lost a sale.
He then asked if I was a regular shopper of the store and I bl handed him a privelege card.
He informed me the guy taking care if my shoes was a oersinal shopper and he would help me if I wished.
Told him “Sure”
So off I went and ghe lersonal shopper dude following me, which I didn’t care for. Asked if he had a shopping cart as I might go over budget.
he laughed and saud he would carry whatever I pick up.
told him I would just like to lick out my own stuff but, don’t want to carry it.
He grabbed a salesperson and informed theI would be wanxering the store and placing items on the table and no one was to touch them.
I walked around for two hours and the sales manager found me agsin.
He spoke with the other manager and the original salesperson admitted he screwed up and wanted to apologize.
I told the manager I didn’t care and the salesperson probably missed out on $12,000 worth of sales.
To this day I buy from that shoe guy and that store.
it is the only store I shop at that mall
I blew $16,000 that day.
my best friend happened to be there and I bought her a few things she needed as well.
and I got a free cedar shoe tree. Saved $30 bucks right there.