That’s right!
We deal with a very small local bank that only has branches in ours and the neighboring county. Their service is FAR better than dealing with the national chains like WFC or BoA. If you need a loan, they know you’ll be good to pay it back, you’ll get the loan - as long as you have good income, ect. The all mighty FICO score isn’t their first consideration if you’ve done business with them for awhile, and have a good history with THEM. (that’s how it SHOULD be)
The large banks just treat you like a number or a commodity. You’re nothing to them. That makes them nothing to me. I wouldn’t do business with any financial institution that’s a member of the Federal Reserve, though I probably unknowingly do every day....(like trying to buy American at Wal-Mart lol
We deal with a bank that has two...count them...two branches, both of which are in our town of 12,000. I get greeted like a personal friend, called by first name, and (probably) never have had to show my ID after we had the account for a few years.
This bank doesn’t do mortgages. Like I care.