I used to fly a lot for business, and of course I -- or my employer -- paid the worst fares possible. I really don't understand why customers put up with this industry -- it seems to stand the usual business/consumer relationship on its head. The service is bad, so we use it more, so it gets even worse?
Michael Savage calls them flying concentration camps, where the guards are ready to kneecap you with a stainless steel drink cart if you get out of line.