I worked briefly as a security contractor at the local WM. We nailed a Teen rushing out the door at ê AM with a buggy full of electronics and had him immobilized against the wall. The manager came out and made us release the guy, just let him walk away. He had $2000+ in his cart. Then he instructed us to not lay hands on anyone at all or even tell them to stop. Just telling them to stop constitutes unlawful imprisonment in this state if you are not actually police and he doesn’t get charged. Most shoplifters are just turned loose without charges, even if a cop catches one and takes him to jail. I got my boss to put me back at the shipyard.
I’ve heard the same thing from Wal-Mart employees here at a local Wal-Mart in Aurora, Colorado.