Yep the business “model” is.... register online with them, let them have a credit card number (safe-—not!) and boom, there ya go.
You register and call them online to get some dude or dudette in their own private car (of supposedly safety checked variety) and a “screened” driver- maybe yes, maybe no.
All for enterprise but someone should point out to the thug demo union people how “their” party is supporting this. For reasons of electoral swing to conservatives who want them to keep more of what they earn, despite union leadership electing these a-holes. Plouffe the poof. And, don’t forget a clintonite also.
Payments are via PayPal. The driver's photo is included along with vehicle information. Drivers are not tipped, can't accept them. Drivers are tipped by rating them strictly on service. Customers are rated, as well.
The drivers (well, a device, anyway) are tracked to show you who the closest is. You can select a driver based on location proximity to you.
Rates are published.
A friend of mine at work uses them exclusively over taxis. Taxis in our area are anything but clean and nice. The drivers are not always friendly, either. My friend's experience with Uber is quite the opposite.
Also, on top of all of that, you can pay for an upgrade to the type of vehicle you want (somewhat like a limo service).
So, you can see who should be picking you up, there is an electronic record of it, should anything happen, and you don't have to carry cash. Works for some, not for others. Isn't that the way it should be?