The reps get paid for customer retention. The guy was just doing what he was trained to do.
> The reps get paid for customer retention. The guy was just doing what he was trained to do.
WHETHER YOU LIKE IT OR NOT...lol
Exactly. Commiecast is trying to push this off as bad behavior on the part of the phone rep, but the company regularly pressures their reps to delay, digress, obfuscate, and outright lie. But some poor schmuck is about to lose his job to let these douchwads save face.
Excellent!!!