Even if, and that’s a big if, her hard drive crashed and that somehow lost all the e-mails she had saved were gone, why didn’t she ask the techs to restore her hard drive? There is no way they don’t back sensitive data on high executives hard drives. Wouldn’t she want the e-mails she had lost, wasn’t there important information on them. Or did she just somehow just start with a brand new computer with no info on it. It’s all bullcrap anyway, my thought is they would have held her information on a network drive that is backed up every night, not on some easy to blow up hard drive. And this guy said that 3 to 5% of their hard drives blow up? and they don’t back up said hard drives. Laughable.
One simple question for the commissioner, please explain your disaster recovery procedures and if they are in compliance with federal law. What do they do if the IRS building has to be evacuated, does everyone just go home? No bank would be allowed to do that.
Subpoena the makers. Make them explain why their harddrives are so crappy. When their brand image is at risk they'll admit that the IRS is spreading shinola. Then subpoena the IRS IT guys and drill them about why they are so incompetent.
But no taxpayer information was lost. Just the stuff relating to what Congress was asking them to provide...