They issued “a Profuse apology”.
Oh, please!!
They only did this because they are concerned about a “profuse lawsuit”.
How come the university president can't issue his own apology? I would take this apology as much more sincere if it came from his mouth rather than from his spokesperson.
"Trying to get ahold of her"? I would have thought that email, cell phones, and other instant communications devices would have made their way to Central California by now.