That's what struck me about the letter. Dells response was directed at those who had raised criticism about this indident. I'll bet it's safe to say that a good 95% of those who had voiced criticism had mentioned the 2nd amendment, RKBA, or something similar. But Dells response never approached these issues. In my estimation, that's an example of 'ol Mike Dell just doin' a whitewash job.
Bingo.