Coming to Christ is not an operations management function.
Its been several years since I read his book, so your response is not really helping clarify the beef with him as a pastor. I am not a member of a mega-church and I know some folks seem to think a mega-church implies a Jim and Tammy Faye Baker commercial aspect to ministry, but if you could be specific about what you dont care for in either Warren’s book or his person, that would be helpful to any conversation.