It appears that this happens when slanter versions of quotation marks and apostrophes are used, or longer versions of the standard dash.
These are type-set characters that are used in more formal publications.
I do not know why the special characters are showing up, but if you replace the special quotation marks, apostrophes and dashes with standard ones, the extra characters go away.
It appears that this happens when slanter versions of quotation marks and apostrophes are used, or longer versions of the standard dash. >>
thanks, next time, I’ll try the find and replace in word to see if that works...I don’t have the time to do this separately by hand.