We have an HP, and stopped using their ink program, because invariably the cartridge they sent to us wouldn’t be accepted as authentically theirs. It became a hardship. Still use their cartridges, but I go purchase them at the store myself.
It’s very unreliable. I pretty much hate them but I’m not in a position to replace this POS printer.
I retired my HP printer, as it kept breaking down and was generally a piece of garbage. Doncha know, HP wanted me to send BACK any remaining ink cartridges! I told them to get stuffed and ignored their request. Incredible; they make an awful four in one machine and still want to profit on its failure for you.