It looks like you’re talking about CD rates. The article is about savings accounts with a card attached for purchases with rebates.
So, before my first direct deposit goes through, they take out a $9.95 fee. I call to explain, get a sorry and they refund the fee. All is good, except the next month, they change their rules to $1000 per month in spending, so another $9.95 fee. Rerun of the previous month, they refunded the fee but next month, same damn thing happens.
This time, their excuse makes no sense and they won't refund the fee because they've already done so twice.
Even after I threaten to take them to small claims court, they don't refund. I probably should've done just that, but it isn't worth filing the paperwork for $9.95 plus fees.
Some months later, I get an invitation to reopen my account because they have eliminated all fees. No thanks!
I want nothing to do with Green Dot Bank now and forever.