I am going to take a guess that it costs more to return some items to the manufacturer then it does to simply destroy them.
I purchased three items recently and spent about $70, but decided I didn’t want them. I got my card refunded, but they said to just keep the products...
Very odd. I thought about that for a while. The objects were obviously that cheesy, marked up Chinese stuff I am sure.
Putting them on sale below a certain price do the same thing. I wonder if they donate any of the goods to local non-profit organizations, schools, churches, etc.
Ive never heard of getting a refund and keeping the goods. Your explanation is the only thing that makes sense.
That was my guess. There are probably several container ships waiting to be unloaded, and they need the shelf space.
That's never happened to me on any firearms related materials I've ordered. Just once I'd like for them to say "No Charge" because you're a good guy and loyal customer.
I bought a Hoover battery vacuum on Amazon a couple months ago. It was sold as new, but a bunch of separate parts all re-wrapped in poly bags arrived in a brown cardboard box. The wear marks showed that the battery had clearly been inserted into the charger a number of times. I actually phoned Amazon customer service and they apologized profusely for that screw-up. They sent me a new one in the manufacturer’s box and it arrived the next day. They said to keep the used one, too, and not return it — I was only charged once. That worked out well as we put the used one upstairs and kept the new one downstairs!
Lots of things are superseded by new models and the manufacturer would only destroy old inventory returned to them anyway. So they tell Amazon to keep it. As new models are introduced, sales of the old models declines quickly. So Amazon just destroys it. Either the manufacturer does or Amazon does.
When I worked for a company that manufactured cable TV equipment, we did the same thing. Our distributors in other countries would provide certificates from companies that destroy products attesting that the obsolete stuff was indeed destroyed.
Last week my wife received a huge box that she hadn't ordered. Our address and her name but not ours. She called to inform them that it could be picked up from our place and resent to whoever ordered it, but she was told "thanks for informing us and just keep it". Several items worth $150. The week before that, she called about another delivery that was slightly damaged and wanted to return it for replacement. They also said keep it and they'll send a replacement.
So yes, they seem to not want to bother with returns at all.