Can you please expand on the ‘five whys?’ Thanks.
https://en.wikipedia.org/wiki/Five_whys
https://www.insightsforprofessionals.com/it/leadership/the-5-whys-of-root-cause-analysis?gclid=CjwKCAjwgdX4BRB_EiwAg8O8HYEThv9AvaPLCpIjNBtN_cNfLIdvP-n85aUXoG6bu44rrVAsbBBqZxoC0Q0QAvD_BwE