Wasnt the police mgmt the decision maker on the question tree?
My thoughts as well. Im sure the software can be Configured by each agency using it to handle certain calls in certain ways based on their own agencies policies. So another agency a few states are reading the same software they have no required questions for the same call because that is their policy. I wonder if they believe the software company has deeper pockets Than the city?
There are some paths that can be adapted by local users but serious script revisions require $eriou$ $oftware change$.
Got it?
Correct. Someone in the PD command signed off on the process. The 911 center doesnt operate in a vacuum.