Boston and surrounding vacinity used to have THE best food in the country, and cheap to reasonable in pricing.
It’s very common to walk into a place that looks rather ratty like the photo above, only to find fantastic food. And plenty of it, too.
I’m going to fantasize that the food quality went down hill, and that the service quality took a dive as well. The public is just so forgiving when a place that was excellent fails to live up to its reputation.
If good help isn’t worth paying in your eyes, then you, as restaraunt owner become the looser.
That help is going to tell everyone and his/her brother the nasty shortcuts and spoiled food you’ve been serving, and as word gets around, your customers are going to dwindle.
Go up on your prices as your food quality declunes and you have a sure recipe for failure.
Course, a lot of owners deny their poor quality even as they scrape the mold off the cottage cheese, while mixing the rotten chicken in with the fresh. And then they blame it all on the help.