Posted on 05/31/2018 6:40:10 AM PDT by SeekAndFind
“As the owner, I’m looking at it big picture and long term.” Those are the words of Eric Mason, owner of a Chick-fil-A in Sacramento, CA.
Mason was talking about his employees and sales. He believes successful restaurants are an effect of happy, well-paid workers. That’s why he’s offering his employees wage increases that would boost their pay from $12-13/hr. to $17-18/hr.
That Mason is raising worker pay well beyond California’s minimum wage is a reminder that pundits on the left are flying blind when they emote about stagnant wages. They could learn a lot from Mason. Mason sees very clearly what they don’t: low-wage workers are incredibly expensive.
They are because they’re not very productive. As is frequently said, you get what you pay for. Low-wage workers don’t need to perform very well simply because they’re not being compensated for it. Mason wants his business to boom, which means he wants his employees to feel well rewarded. Quoted in the Washington Post about his decision to boost employee compensation, Mason said “[W]hat that [pay well above the minimum wage] does for the business is provide consistency, someone that has relationships with our guests, and it’s going to be building a long-term culture.”
“Long term culture” is crucial here. Mason’s point is that employee turnover is very costly. Not only is it time consuming to train workers who will soon depart, it’s also bad for the business. People patronize restaurants for all sorts of reasons. Consistency in terms of food and service, and a welcoming atmosphere plainly factor. Each quality is more likely to be found in restaurants that retain their employees for the long term.
(Excerpt) Read more at realclearmarkets.com ...
Higher wages is not a Chicago value then.
The C-F-L here in town is packed pretty much all day. Lunch time both drive through lanes are outside the parking lot and they have two workers outside with radios taking orders. Inside is standing room only.
Nothing succeeds like success...
C-F-A
"I was making $16/hour, but now I'm making $15 since that's what the legislature said was minimum."
Here’s the question - are they more productive because they are paid more or does the higher wage attract more productive people to begin with?
Here’s a quiz:
How much does a Chick-fil-A franchise cost?
No fair looking it up, give us your best guess. I’ll post the correct answer later.
Fabulous prizes to be won...
Take a look at the typical CFA worker. Then take a look at the typical worker at other fast food places. You’ll see why they are more productive. That’s all I will say.
Henry Ford offered higher wages for assembly-line workers, not because he wanted his workers to be able to buy his cars as a popular myth maintains, but because higher pay resulted in lower turnover (and thus lower training costs). It also allowed him to retain JUST the people who were worth the higher pay, and fire the ones who had issues showing up on time and working hard.
Of course, Chik-fil-a will get hit over the fact that too many of their cheerful, hard-working employees are white, compared to industry average.
Both. Somebody will work harder if he figures he'll have a hard time finding a job which pays as well if he gets fired, and with lots of applicants for the good paying jobs, they can afford to be picky over who they hire.
Just saw this report, on OAN.
Good for Chic Fil A.
Is Chick-fil-A coming to Vestal? If so, we need to talk about parking and traffic
They’re not all that expensive but there’s a pretty grueling vetting process and you won’t own the store outright. You’ll be a hands-on, onsite manager too, so no passive income. They want owner-operators with skin in the game. Seems it’s something like $10,000.00. A pittance compared to other restaurant franchises.
When the baby of our family started two years later, it was a much less intense hiring process because (presumably) they knew what they would be getting with her sisters already working.
Friday night dates for Mom and Dad was to go to the CFA and see our daughters working. Their former owner (who went on to start two other CFA franchises in town) still greets us warmly when we visit, asks about the daughters (now married with children of their own) and even comps us with a desert or other side on occassion. Of course the grandchildren are all CFA fans as well.
Our eldest granddaughter may have eaten CFA for lunch but, when grandma and grandpa want to treat her for supper, guess where she wants to go. Sometimes we can talk her in to trying someplace else. Most of the time, we just go along with her.
I hope they try that crap at the C-f-A in Sparks. Tom and Tiffany, the owners’ 12-ish year old daughter Ada, works there on Saturdays, just because she wants to, productive, attentive, hard working, very pleasant and personable kid, she’ll go far IMHO. She’s also a dark complected African American.
Yes.
Higher wages and better working conditions attract more quality candidates.
But you have to pick them out of the bunch.
Some places will never have better workers no matter how high the wages because they have no idea what to look for.
$5,000.
Probably not fair because I looked it up about a year ago for my pastor.
Hopefully I can still win the box of off brand macaroni.
Give that man a Kewpie doll!
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