[Eric in the Ozarks]

Northwest Airlines set the standard for arrogance.
Delta is not even close.

[garyb]

“Northwest Airlines set the standard for arrogance.
Delta is not even close.”

Perhaps Delta learned everything they know about arrogance from NWA when they gobbled them up 7 years ago.

https://en.wikipedia.org/wiki/Northwest_Airlines

[Don Corleone]

Northwest Airlines set the standard for arrogance. Delta is not even close.

Didn't they merge?

[Cboldt]

I figure you know this, but for others, Northwest no longer exists. Delta bought them.