USAA has hired a third-party to confirm data on the vehicle and residence. What in the world are the employees doing?
USAA Environmental Committment
Playing Social Responsibility Games.
I have been a member of USAA for over 50 years and suddenly and abruptly USAA cancelled my automobile policies. The reason given was my 45-year-old son’s driving record and the fact that he lives in my home. So much for loyalty!
What really bothers me is the lack of due diligence or just plain laziness on the part of USAA staff. When I finally received a written copy of my son’s driving record I noticed that he was not involved in two of the incidents (both accidents) cited. Since USAA paid claims on both these incidents they surely had records positively identifying the actual driver (my grandson). Further two of the incidents were “fender benders” which did not include a police report but were included in the USAA report because USAA paid a claim.
I can only conclude that USAA does not have a policy of accident forgiveness.
I have insured with a different company – same coverage with lower rates.
I have been a member of USAA for over 50 years and suddenly and abruptly USAA cancelled my automobile policies. The reason given was my 45-year-old son’s driving record and the fact that he lives in my home. So much for loyalty!
What really bothers me is the lack of due diligence or just plain laziness on the part of USAA staff. When I finally received a written copy of my son’s driving record I noticed that he was not involved in two of the incidents (both accidents) cited. Since USAA paid claims on both these incidents they surely had records positively identifying the actual driver (my grandson). Further two of the incidents were “fender benders” which did not include a police report but were included in the USAA report because USAA paid a claim.
I can only conclude that USAA does not have a policy of accident forgiveness.
I have insured with a different company – same coverage with lower rates.