This is the type of case where I absolutely stay away from passing judgement... I can only feel a tremendous amount of sympathy.
But it does help with my decision regarding cleaning my gutters. I’m calling someone experienced to do it.
better yet buy gutter guards so no one has to clean the gutters.
I know you're not kidding, and I second that! Please, people, unless you are a trained construction worker, painter, or the like, stay off ladders that are higher than a low step stool. I know several people who died or sustained life-altering injuries when they fell off ladders while painting, cleaning gutters, retrieving something from what seemed a low(ish) roof. It is just not worth the risk.
But it does help with my decision regarding cleaning my gutters. I’m calling someone experienced to do it.