Not so astonishing, given the combo of self/culture-hating jihadi enablers and the nature of big bureaucracy itself. I wouldn't be shocked if it were revealed that this sort of thing is happening on this side of the pond as well..
Surgery (politics):
A political surgery (in British politics) or clinic is a series of one-to-one meetings that a Member of Parliament (MP) may have with his or her constituents, at which a constituent may raise issues of local concern. The issues may relate to local issues (street crime, litter, a request for intervention by the MP on behalf of the constituent with local or national government) or it could deal with national policy matters.