Apparently you missed the part about the dealership blowing him off three times:
One of them bought his past four vehicles from Gaudets Volkswagen store, part of the AutoServ Dealer Group in Tilton, N.H., and had been back to the VW dealership three times since the diesel scandal erupted in September for guidance on what to do with his diesel vehicle as trade-in time approached. Each time, Gaudet says, his dealership told the customer to hang tight until more was known.
He didnt show up a fourth time, Gaudet said. I happened to run into him, and he was driving a Honda.
If my dealership blew me off three times, especially after the manufacturer they represent got caught fudging the data on the car I bought, I would walk as well. Who wouldn't? Is customer loyalty supposed to be some kind of suicide pact? Is it not a two-way street? My Hondas have all been top notch, BTW.
“Apparently you missed the part about the dealership blowing him off three times:”
You absolutely correct, I missed that whole part. I should prolly keep my opinions to myself until I’m out of work and not too distracted to comprehend.