We were in a Chili’s this weekend and saw the new ordering kiosks on every table. You could order appetizers, deserts and drinks from it - though the server still came by to refill drinks and take the main orders.
A modest reduction in the number of people wandering around asking if you want/need anything.
And they charge $1.99 to the tab if the kids want to play games on the pad while you wait for the food.
Went to Olive Garden recently because the granddaughter wanted to eat there. They have the same thing. Rarely saw our waitress.
Olive Garden has order at table pads and you can pay on them also.
It improves service...how many have waited what seemed like forever for someone to notice them?