Posted on 11/23/2015 5:20:38 AM PST by markomalley
Truer words were never written.
Labor is only 8% of a new cars sticker price. So a $30,000 car carries a labor charge built in at $2,400. A 10% labor increase equates to a $240 dollar increase per vehicle, sucks; but not earth shattering.
How did the President of GM respond when you contacted his office about your problems?
For every sad sack story there are plenty of success stories to cancel them out.
For instance: My Big 10 has over 500,000 miles on it and is still earning its way as a work truck. Starts, runs as it should, everything works. Have had it 26 years.
My C2500 diesel only has a quarter of a million miles, still gets 21 mpg pulling a 10,000 pound trailer down the highway.
And my Jimmy is over 180,000 miles. Just put another 120 miles on that one today in beep-and-creep traffic. Owned it for more than 20 years.
With the internet, anyone can discover each vehicle’s pattern failures and how to get them fixed.
We wrote a letter to the dealership and cc’d GM headquarters. I don't remember exactly who we cc’d but it was at GM headquarters and it was high enough. We know the game. Probably not the president, though.
The responses.
1. The dealer offered us a used Transam that the salespeople used as shuttle. A beater. Apparently, there is a car on the lot that all of the salespeople drive. Sort of a perk. Unfortunately, it usually has a lot of miles on it and has been abused. And it was another Trans Am! Our Trans Am was new! Theirs wasn't!
2. GM headquarters blew us off. Not a word. THEY BLEW US OFF!
Also, we have a lemon law here in my state and our car could have been declared a lemon. It certainly qualified. However, it would have required us to hire a lawyer at additional expense to us.
And even if it is declared an lemon, it is pretty much toothless. It would required further litigation and a lawsuit to get some kind of reimbursement.
At this point, we'd had had enough and it was clear that it would have cost us a fortune to try to get some kind of recourse. We decided to cut our losses.
Your Jimmy.
Wow. I must have had bad luck. My (my dad's) Jimmy started having problems at at 80K miles. First the push button 4wd fried and then it started to miss horribly. The dealership replaced the fuel injector and the cables and the tech at the dealership was going to have us grind the valves on the back cylinder. We had $2000 into a car that was worth $3500 and decided to punt. We sold it for $500.
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