Absolutely spot on the mark. In order to save money, WalMart installed these devices which permit people to elect not to pay for certain items. In my local store, a manager told me folks had rolled out large TVs without paying for them.
My local Walmart had the self-checkout lanes for less than a year before they took them out.
Even though where I live has a pretty high median income it is also a high theft area for the local retailers.
I don’t use those self-checkout lanes and have often wondered what real control they have, if any, on people just slipping many items into the bags without scanning them.
Looks like an invitation to theft.
Never happen. They did the math and decided that it was cheaper to allow more stealing than to keep the cashiers on the payroll.
I refuse to use self checkout lanes at any store. I loathe them. A good cashier in an express line of 10 items or less can ring up sales a lot faster. I would have four express lines. Two lines Ten Items or less and Two lines 20 items or less. One of the Ten Items or less lanes would be Cash Only! Walmart looses a lot of sales not keeping sufficient Express lines open especially in heavy traffic hours. A person with one or two items isn't likely to wait on two shoppers with full carts in each of the open lines.