[Mr. K]

I would fire the manager for making it public

The woman may be a racist, but that’s not the rest of the worlds concern when she makes a purchase

They have many customers, some of them are a$$holes... but ‘why that was shared with anyone other than the phone call receiver is bad business

[Tax-chick]

Bingo. And not only that, if the driver was “devasted” by the existence of one racist customer, then he’s too flaky to drive a truck safely.

[Conscience of a Conservative]

The manager was fired, not for making it public, but for accommodating the racist request in the first place. And rightfully so. The manager’s response to the idiotic request should have been that the delivery would be made by the driver assigned to that route (whoever that driver was), and that if the customer did not want to accept delivery for whatever reason, she was free to refuse delivery, take her business elsewhere, and pay a restocking fee.

[Izzy Dunne]

Correct, correct, and correct.

Yes, you have a racist customer, but why make it public?

And how fragile is the driver if this one jerk leaves him “devastated”?

[silverleaf]

this

[lewislynn]

A black delivery driver was told by his manager that he would not be making a delivery because the customer had said she only wanted a white driver in her house.

I would fire the manager for making it public

I hope you know how stupid that answer is.

Making what public? The fact he told his employee he couldn't make the delivery because he's black?

He should be fired for not defending his black driver.